- Metropolitan Lima: S/ 10.00
- Province: S/ 18.00
SHIPPING PROCESS IN METROPOLITAN LIMA
We process orders from Monday to Saturday. All purchases made on Saturday after 1:00 PM will be processed starting Monday.
Once you have made your purchase through our online store, we will process the delivery of your order within a maximum of 24 to 72 hours as long as you are within our courier express area.
Shipments are not made on official holidays. These are scheduled for the next business day.
If your district is outside of metropolitan Lima or outside the coverage area of our express courier, the delivery time is within 72 hours.
Order delivery days are Monday through Saturday.
For security and confidentiality reasons, La Matier does not keep information about its clients. But, if necessary and to guarantee the delivery of your purchase, we could request your location to be able to reach your address, regardless of the amount of order you have registered. In some cases, the current location of the address will be essential to be able to deliver your purchase, if it is not shared, your order will be rescheduled for the next business day.
In case the client selects delivery in Metropolitan Lima, but is not in our coverage area, the shipment will be made by Olva Courrier and a different rate will be applied, the shipping time established for provinces will also be considered.
We also reserve the right to distribute in areas with complex access within Metropolitan Lima, for those cases the package can be sent with Olva Courrier and depending on the shipping policies of the agency it may be requested that the package be picked up at the same agency. .
If you have any time restrictions or any other observation that you think we should take into account when placing your order, do not hesitate to send us a note when paying.
DISTRICTS OUT OF COURIER EXPRESS COVERAGE
- Stone bridge
- Villa Maria del Triunfo
- Saint John of Lurigancho
- villa el savior
- The Augustinian
- the olive trees
- San Martin de Porres
- Saint John of Miraflores
SHIPPING PROCESS TO PROVINCES AND BEACHES OF LIMA
All orders with destination outside of Lima are sent by Olva Courier, who will provide us with a delivery number, which can be requested by phone or inbox for follow-up.
The delivery time to the dispatch agency is 48 to 72 hours, from the date established in the product description. The receipt of the order depends on the times established by the aforementioned company. Keep in mind that times may vary for reasons beyond our control.
DELIVERY OF *PRE-SALE* PRODUCTS AND NEW COLLECTIONS
For Pre-Sale products, the delivery times are specified in the description of each product and may vary from the regular times established according to the district or province in which you are.
CONDITIONS OF THE "FREE DELIVERY" PROMOTION
When La Matier promotes FREE DELIVERY, the following aspects are considered.
- The promotion applies only to purchases made on the date specifically communicated.
- Promotion does not apply to changes and returns.
- The promotion will apply for purchases greater than S/70.00
- In case the client wishes to make a change or refund, he will assume the delivery cost, for Lima S/10.00 and for provinces S/18.00
*Deadlines may vary for reasons beyond our control.